Returns & Exchanges
At Liber & Co., we stand behind the quality of our premium cocktail syrups and want you to be completely satisfied with your purchase. If you receive a damaged product or are unhappy with your order, please reach out to us within 30 days of delivery.
Return Process
- 1.Contact Support
Email our customer service team at [email protected] with your order number and a brief explanation of the issue.
- 2.Provide Proof
For items damaged during transit, please include a clear photo of the damaged bottle and packaging to expedite your replacement.
- 3.Verification
Our team will review your request within 2 business days and provide a return authorization or process a direct replacement if applicable.
- 4.Refund or Replacement
Once approved, we will either ship a fresh bottle to your door at no extra cost or issue a full refund to your original payment method.