Returns & Exchanges

At Liber & Co., we stand behind the quality of our premium cocktail syrups and want you to be completely satisfied with your purchase. If you receive a damaged product or are unhappy with your order, please reach out to us within 30 days of delivery.

Return Process

  • 1.
    Contact Support

    Email our customer service team at [email protected] with your order number and a brief explanation of the issue.

  • 2.
    Provide Proof

    For items damaged during transit, please include a clear photo of the damaged bottle and packaging to expedite your replacement.

  • 3.
    Verification

    Our team will review your request within 2 business days and provide a return authorization or process a direct replacement if applicable.

  • 4.
    Refund or Replacement

    Once approved, we will either ship a fresh bottle to your door at no extra cost or issue a full refund to your original payment method.